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The Aura Living Experience Aura Living is a premier multifamily management firm dedicated to delivering operational excellence and strategic growth throughout the Idaho market. With more than two decades of local expertise and a proven record of elevating community performance, we drive long-term value for owners, residents, and partners. We think differently, manage with precision, and deliver results that radiate success. Our Team is our Greatest Asset The Assistant Manager is a cooperative team leader that assists the Community Manager in all aspects of property management, including leasing, rent collection, collaborating with vendors and maintenance coordination.&nbsp;The Assistant Manager works with the Community Manager in exercising cost control, completing financial tasks and reporting, community marketing and resident relations, and training other team members. Position: Assistant Manager Location:&nbsp;Eagle, ID Compensation: $25.00 - $27.00 per hour, depending on experience Status:&nbsp;&nbsp;Full-time, Non-Exempt&nbsp;&nbsp; We Don't Just Say We Value Our Team, We Prove It!<ul><li>Competitive compensation package for a full-time role</li><li>Opportunities for advancement and professional development</li><li>Excellent benefits, including comprehensive health care, 401(k) with company match</li><li>Paid time off and holidays</li><li>Upscale and Professional work environment</li><li>Culture that respects work-life balance</li><li>Fun group of people in a real team atmosphere</li></ul> Primary Responsibilities: <ul><li>Support the Community Manager in deploying operational initiatives, including training team members, prospect management, marketing and social reputation management, and vendor and maintenance coordination.</li><li>Own and manage all steps of the resident lifecycle, including leasing, move-ins and move-outs, renewals and collections.</li><li>Expertly communicate with the Community Manager regarding common business management, concerns, strategies, and capital requests.</li><li>Collaborates with site team members, Company leaders, and support team members to anticipate changes in the market and make appropriate strategic adjustments.</li><li>Support operational initiatives by taking ownership, supporting change, and ensuring the proper adoption of revised practices and operational initiatives.</li><li>Resolve escalated resident concerns and masterfully create positive experiences.</li><li>Contribute to the financial performance of the property, including budgeting, forecasting, collection of rents and improving net operating income.</li><li>Ensure rental rates and leasing strategies are proactively and competitively adjusted to position communities for positive financial success.</li><li>Conduct routine property inspections to identify maintenance and safety issues and ensure that the property is kept in good condition.</li><li>Maintain a thorough understanding of the property's competitive environment by completing in-person shops and Company market surveys.</li><li>Consistent and disciplined production of timely and accurate preparation of various weekly, monthly, quarterly, and annual reporting.</li><li>Plan and execute resident and prospect events and activities.</li><li>Manage resident and vendor accounts requiring administrative action, such as lease expiration dates, delinquent accounts, collections, and evictions.</li><li>Participate in Company training, including Fair Housing, safety, non-discrimination, and harassment prevention.</li><li>Comply with all applicable health and safety rules and regulations, as well as applicable local, state, and federal laws.</li><li>Generate and enforce lease documents and Community Policies.</li><li>Follow all safety procedures as outlined in the Employee Handbook, SOPs, and safety labels on all equipment.&nbsp;</li><li>Maintain a high level of professionalism and represent the Company in a positive manner.&nbsp;</li></ul> Attributes of a Strong Candidate: <ul><li>Bachelor's degree preferred.</li><li>Two years of multi-family industry experience.</li><li>Proven experience in a leadership position managing both people and a portfolio of properties.</li><li>Knowledge of industry technology solutions, including ResMan, Paylocity, BlueMoon and Western Reporting helpful, but not required.</li><li>Thorough knowledge of the operations of a residential community including adherence to budget standards.</li><li>Ability to balance daily operations with the management of prospects, residents, vendors and team members.</li><li>Proficiency in using Excel, Microsoft Word, PowerPoint, Internet, Outlook, Microsoft Teams, and Microsoft SharePoint.</li><li>Ability to effectively communicate and collaborate with administrative and maintenance site team members, residents, vendors, and cross functional teams regarding property operations or personnel issues to ensure smooth property operation.</li><li>Qualified and skilled to analyze financial performance relative to budget and historical levels to make certain targets are achieved.</li><li>Experienced as a strong team leader, with the ability to work across functional groups in a team environment and assist with training and development of property team.</li><li>Consistently proactive and able to prioritize workload, manage challenging situations and meet deadlines.</li><li>Knowledgeable in standard residential lease provisions, Fair Housing guidelines, and other Idaho tenant-landlord laws.</li></ul> Do you think you have what it takes to join the Aura Living Team?&nbsp;If so, we look forward to receiving your resume!

Assistant Manager

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